Power of AI & big Data for Retail

Business Intelligence for inventory management and Logistics Management

This project is organised by Hong Kong Retail Management Association and funded by the Trade and Industrial Organisation Support Fund of the Trade and Industry Department, HKSAR Government. The project aims to help retailers harness the power of Artificial Intelligence (AI) and Big Data to drive business growth and embrace the digital economy. As part of the project, the “AI & Big Data Driving Retail Innovation” Seminar Series will run from November to January. Each session features industry associations and experts sharing the latest technologies and practical applications to support digital transformation in retail. The first seminar will focus on inventory and logistics management, with speakers from the Hong Kong Internet of Things Industry Advisory Council and the Chartered Institute of Logistics and Transport in Hong Kong. They will share best practices and emerging trends to help retailers boost operational efficiency and competitiveness.

Event Details:
The seminars will be held from November to January next year. Each session will feature representatives from industry associations and retail experts sharing the latest technologies and application cases, helping the retail sector stay informed and accelerate digital transformation.

Event Details:

Business Intelligence Applications in Inventory and Logistics Management (November 19)
New Trends in Smart Retail Digital Transformation​ - Develop Effective Customer Acquisition and Engagement Strategies (December 17)
Customer Experience and Human Resource Management (January 9)

Objectives of the Seminar:

1. To examine the current state of AI technology adoption across key retail sectors.
2. To review the opportunities and advantages of AI and Big Data that retailers have experienced.
3. To highlight the specific challenges retailers have encountered during their digital transformation journey.
4. To provide practical, actionable tips and best practices for Hong Kong retail SME owners to accelerate their own digital transformation efforts.
5. To explore case studies of successful digital transformations within the retail sector to illustrate effective strategies and outcomes.

2nd Seminar Details:

Venue: Business Environment Council Building, Ground Floor Auditorium
Time: 14:00 – 18:00
Part 1: 14:30 – 16:05 (Develop Effective Customer Acquisition Strategies)
Part 2: 16:15 – 17:50 (Develop Effective Customer Engagement Strategies)